DropDMG Technical Support

Known Issues

DropDMG 3.6.6 (released March 9) is compatible with macOS 10.13 through macOS 14 and Apple Silicon Macs.
A bug in macOS 14.0 can prevent the mounting of disk images with license agreements. There’s more information about this here.
To use the dropdmg command-line tool from an Xcode build phase on macOS 10.14 or later, please see this page.
If you want to use a pre-release version of macOS or update to the latest release version as soon as it’s ready, check out the DropDMG public beta.

Getting Help

Have you checked the list of frequently asked questions?
If you’ve lost your purchase information, you can look up your serial number.
If your question is not answered above, please look in the DropDMG forum, as someone else may have recently asked the same question. We are also happy to provide individualized support via e-mail. Please gather the proper background information and contact us by sending an e-mail to dropdmg@c-command.com.

Mailing List

Subscribe to the DropDMG-News mailing list to get an e-mail when a new version of DropDMG is released or an important support issue arises. You can change your address by subscribing the new one and unsubscribing the old one.

Blog and Social Media

The DropDMG blog, Twitter, and Mastodon feeds contain update notices and DropDMG tips.

Forum

The DropDMG forum is the place to talk with other DropDMG users, share tips and tricks, and ask questions. To keep up with the latest posts, you can sign up for the DropDMG forum RSS feed, or to a single feed for all the forums.

Feature Requests

We’d like to hear your suggestions for making DropDMG better. Please send them to dropdmg@c-command.com.

Scripts

Sample DropDMG AppleScripts are available, which demonstrate how to create images, burn images, and inspect the progress of DropDMG’s operations.

Older Versions

DropDMG 3.6.6 requires macOS 10.13 or later.

If you have macOS 10.9 through 10.12, you can run DropDMG 3.6.4.
If you have macOS 10.7 or 10.8, you can run DropDMG 3.5.10.
If you have macOS 10.6, you can run DropDMG 3.5.
If you have macOS 10.5, you can run DropDMG 3.2.4.
If you have macOS 10.4, you can run DropDMG 2.8.6.
If you have macOS 10.3, you can run DropDMG 2.8.4.
If you have macOS 10.2, you can run DropDMG 2.2.

If you purchase DropDMG 3.6.6 you can request a serial number to run these older versions.