EagleFiler Technical Support
Known Issues
- EagleFiler 1.9.11 (released March 23) is compatible with macOS 10.13 through macOS 13 and Apple Silicon Macs.
- If want to use a pre-release version of macOS or update to the latest release version as soon as it’s ready, check out the public beta.
Getting Help
- Have you checked the list of frequently asked questions?
- If you’ve lost your purchase information, you can look up your serial number.
- If your question is not answered above, please gather the proper background information and contact us by sending an e-mail to eaglefiler@c-command.com.
Mailing List
Subscribe to the EagleFiler-News mailing list to get an e-mail when a new version of EagleFiler is released or an important support issue arises. You can change your address by subscribing the new one and unsubscribing the old one.
Blog and Social
The EagleFiler blog, Twitter, and Mastodon feeds contain update notices and EagleFiler tips.
Forum
The EagleFiler forum is the place to talk with other EagleFiler users, share tips and tricks, and ask questions. To keep up with the latest posts, you can sign up for the EagleFiler forum RSS feed, or to a single feed for all the forums.
Feature Requests
We’d like to hear your suggestions for making EagleFiler better. Please send them to eaglefiler@c-command.com.
Scripts
Sample EagleFiler AppleScripts are available, which demonstrate some of EagleFiler’s scripting capabilities.
Older Versions
EagleFiler 1.9.11 requires macOS 10.13 or later.
- If you have macOS 10.12, you can run EagleFiler 1.9.8.
- If you have macOS 10.9, 10.10, or 10.11, you can run EagleFiler 1.8.14.
- If you have macOS 10.7 or 10.8, you can run EagleFiler 1.8.7.
- If you have macOS 10.6, you can run EagleFiler 1.8.
- If you have macOS 10.4 or 10.5, you can run EagleFiler 1.5.10.
If you purchase EagleFiler 1.9.11 you can request a serial number to run these older versions.