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7.6   How should I configure the junk filter on my mail server?

SpamSieve moves the spam messages that arrive in your inbox into a separate mailbox, usually called Junk. When you train a message as spam, SpamSieve also puts it in that mailbox. You may find that other messages also go to the Junk mailbox. These spams were likely caught by a junk filter on your mail server. The server filter catches its spam messages before the Mac sees them. You can tell whether the messages were moved by SpamSieve because of their coloring and because the Log will say that SpamSieve predicted them to be spam.

Spam in Other Locations

A server junk filter may also move spam messages to a separate Spam or Bulk mailbox. The Setting the Junk Mailbox in Apple Mail section describes some ways to make sure that SpamSieve and other filters put the spam messages in the same place. If you prefer to have the server filter use a different mailbox:

SpamSieve vs. Server Filters

SpamSieve is compatible with junk/spam filters that run on the mail server, however we recommend that most users turn them off because:

Turning Off Your Server-Side Spam Filter

Please find the “Turning Off” section below that corresponds to your mail provider. Note that some mail hosts, such as Media Temple, have both per-account and per-user spam filters, so there may be more than one switch to turn off.

If your mail provider does not let you turn off its spam filter:

Bulk Mail and Quarantine

Some mail providers have a mailbox called Bulk Mail or a special Web site to view messages that are “quarantined.” If possible, we recommend turning off these features for the same reasons described above. Regardless, there are two important points to keep in mind:

If you cannot turn off your server’s Bulk Mail mailbox, you can use the Apple Mail - Server Junk Mailbox script to have SpamSieve sort through the bulk mail for you.

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