Contents  SpamSieve Manual  Technical Support

7.6   How should I configure the junk filter on my mail server?

Spam in Other Locations

SpamSieve moves the spam messages that arrive in your inbox into a separate mailbox, usually called Spam. When you train a message as spam, SpamSieve also puts it in that mailbox.

You may find that you have a second Spam mailbox or a Junk mailbox that is also filling up with spam. These spams were likely caught by a junk filter on your mail server. The server filter catches its spam messages before the Mac sees them, so:

The Consolidating Spam From Multiple Filters section describes some ways to handle spam messages in multiple locations.

SpamSieve vs. Server Filters

SpamSieve is compatible with junk/spam filters that run on the mail server, however we recommend that most users turn them off because:

Turning Off Your Server-Side Spam Filter

Please find the “Turning Off” section below that corresponds to your mail provider. Note that some mail hosts, such as Media Temple, have both per-account and per-user spam filters, so there may be more than one switch to turn off. If your mail provider does not let you turn off its spam filter, we recommend switching to one of the Recommended Mail Hosts.

Re-filtering Messages Caught by the Server Filter

You can use the Apple Mail - Server Junk Mailbox script to have SpamSieve save you from mistakes that the server junk filter made by moving any messages that it thinks are good back to the inbox. It will also consolidate the spam messages from all the accounts into a single spam mailbox (the same one where SpamSieve is already putting your spam).

Bulk Mail and Quarantine

Some mail providers have a mailbox called Bulk Mail or a special Web site to view messages that are “quarantined.” If possible, we recommend turning off these features for the same reasons described above. Regardless, there are two important points to keep in mind:

If you cannot turn off your server’s Bulk Mail mailbox, you can use the Apple Mail - Server Junk Mailbox script to have SpamSieve sort through the bulk mail for you.

     Contents  SpamSieve Manual  Technical Support