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7.6   How should I configure the junk filter on my mail server?

Spam in Other Locations

SpamSieve moves the spam messages that arrive in your inbox into a separate mailbox, usually called Junk. When you train a message as spam, SpamSieve also puts it in that mailbox.

You may find that you have a second Spam/Junk/Bulk mailbox that is also filling up with spam. These spams were likely caught by a junk filter on your mail server. The server filter catches its spam messages before the Mac sees them, so:

The Consolidating Spam From Multiple Filters section describes some ways to make sure that SpamSieve and other filters put the spam messages in the same place.

SpamSieve vs. Server Filters

SpamSieve is compatible with junk/spam filters that run on the mail server, however we recommend that most users turn them off because:

Turning Off Your Server-Side Spam Filter

Please find the “Turning Off” section below that corresponds to your mail provider. Note that some mail hosts, such as Media Temple, have both per-account and per-user spam filters, so there may be more than one switch to turn off. If your mail provider does not let you turn off its spam filter, we recommend switching to one of the Recommended Mail Hosts. You can also follow the Rescuing Good Messages Caught By a Server Filter instructions to have SpamSieve look for good messages in the Junk mailbox and move them back to the inbox.

Bulk Mail and Quarantine

Some mail providers have a mailbox called Bulk Mail or a special Web site to view messages that are “quarantined.” If possible, we recommend turning off these features for the same reasons described above. Regardless, there are two important points to keep in mind:

If you cannot turn off your server’s Bulk Mail mailbox, you can use the Apple Mail - Server Junk Mailbox script to have SpamSieve sort through the bulk mail for you.

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