DropDMG Technical Support

technical-supportKnown Issues

DropDMG 3.3 (released May 23) is fully compatible with Mac OS X 10.10.5 and Mac OS X 10.11.

getting-helpGetting Help

  1. Have you checked the list of frequently asked questions?
  2. If you’ve lost your purchase information, you can look up your serial number.
  3. If your question is not answered above, please gather the proper background information and send an e-mail to dropdmg@c-command.com.

mailing-listMailing List

Subscribe to the DropDMG-News mailing list to get an e-mail when a new version of DropDMG is released or an important support issue arises.


blog-twitterBlog and Twitter

The DropDMG blog and Twitter feed (archives) contain update notices and DropDMG tips.


The DropDMG forum is the place to talk with other DropDMG users, share tips and tricks, and ask questions. To keep up with the latest posts, you can sign up for the DropDMG forum RSS feed, or to a single feed for all the forums.

feature-requestsFeature Requests

We’d like to hear your suggestions for making DropDMG better. Please send them to dropdmg@c-command.com.


Sample DropDMG AppleScripts are available, which demonstrate how to create images, burn images, and inspect the progress of DropDMG’s operations.

older-versionsOlder Versions

DropDMG 3.3 requires Mac OS X 10.6.8 or later; DropDMG’s Automator action requires Mac OS X 10.9 or later.

If you purchase DropDMG 3.3 you can request a serial number to run these older versions.