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7.1.5   Checking the MailMate Setup

  1. Make sure that you have followed the instructions in the Setting Up MailMate section.
  2. If you are using macOS 10.14 or later, make sure that MailMate has Automation access to control SpamSieve.
  3. If you are using an Apple Silicon Mac, make sure that you are using version r5782 of MailMate or later to work around a suspected bug in Rosetta.

To test that the setup works:

  1. When you receive a new message, note its subject.
  2. Click on SpamSieve’s icon in the Dock.
  3. Choose Open Log from the SpamSieve menu.

The setup is correct if there’s a log entry (near the bottom) that says Predicted: Good or Predicted: Spam and shows the subject for the new message.

If you don’t see the expected log entries for new messages, please contact technical support and explain what happened when you followed these instructions.

It may also help to enable MailMate debug logging by entering this command in Terminal:

defaults write com.freron.MailMate DebugSpamDetection -bool YES
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