Results 1 to 2 of 2

Thread: Exchange 365/Outlook 2016 - Subsequent mail rules don't execute?

  1. #1

    Default Exchange 365/Outlook 2016 - Subsequent mail rules don't execute?

    Exchange 365 mailbox.

    Mail comes into the Inbox. SpamSieve rule (Exchange Client Rule) correctly moves it immediately to the InboxSpamSieve folder. Some seconds later, the "Outlook - Filter Mailboxes" triggers and moves the mail back to the Inbox. So far so good.

    However, I have additional rules (against Exchange Client Rules, just like the SpamSieve rule) that should then process that mail and move it to a specific folder within the Exchange Mailbox. This does not happen - the mail remains, unread, in the Inbox.

    It seems almost like Outlook does not recognise that a new mail has arrived in the inbox and therefore doesn't process the rules against the new mail.

    Previously my email was POP based and this setup worked perfectly.

    Any ideas as to why this is happening, or is this an Exchange-only problem that I will need to work around? Or is it more like to be a configuration thing and if so, any clues as to where I should look?

    I did check out "Filtering Other Folders" in the manual but this does not seem to be my scenario.

    Grateful for your assistance.

  2. #2

    Default

    Quote Originally Posted by StuartDZA View Post
    Some seconds later, the "Outlook - Filter Mailboxes" triggers and moves the mail back to the Inbox. So far so good.

    However, I have additional rules (against Exchange Client Rules, just like the SpamSieve rule) that should then process that mail and move it to a specific folder within the Exchange Mailbox. This does not happen - the mail remains, unread, in the Inbox.

    It seems almost like Outlook does not recognise that a new mail has arrived in the inbox and therefore doesn't process the rules against the new mail.
    That’s normal. Outlook only sees it as a new message when it first comes in.

    Quote Originally Posted by StuartDZA View Post
    Previously my email was POP based and this setup worked perfectly.
    I don’t know why this would be any different with POP. Were you perhaps using an older version of Outlook and a different SpamSieve setup?

    Quote Originally Posted by StuartDZA View Post
    I did check out "Filtering Other Folders" in the manual but this does not seem to be my scenario.
    It sounds like exactly the Filtering Other Folders scenario to me.

Similar Threads

  1. Replies: 1
    Last Post: 04-28-2018, 03:44 PM
  2. Can't setup rules in Outlook 2016
    By bkarlan in forum SpamSieve
    Replies: 1
    Last Post: 10-27-2017, 02:16 PM
  3. Outlook 2016, very large Exchange accounts, and SpamSieve
    By William Loring in forum SpamSieve
    Replies: 15
    Last Post: 04-03-2017, 05:14 PM
  4. Spam Sieve and Outlook 365
    By 510dms in forum SpamSieve
    Replies: 5
    Last Post: 08-23-2016, 11:46 AM
  5. Getting subsequent rules to execute on Entourage v.X
    By SalemDesign in forum SpamSieve
    Replies: 2
    Last Post: 04-24-2007, 07:19 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •