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7.13.2   Why don’t I see the SpamSieve commands in Apple Mail’s Message menu?

Normally, the Message menu in Apple Mail should contain several SpamSieve commands, after completing Step 2 of the Setting Up Apple Mail section.

apple mail message menuapple mail message menu

If you don’t see these commands, that means that SpamSieve’s Mail plug-in is not loaded. If the plug-in is not loaded, you will not be able to train SpamSieve, and Mail will move good messages to the spam mailbox without consulting SpamSieve.

If you are using macOS 10.14, you will need to click Manage Plug-ins… in Mail’s preferences and enable SpamSieve.mailbundle. This is described in more detail in the Enabling and Updating the Apple Mail Plug-In section.

apple mail manage plug ins

Troubleshooting

Normally, this is all that you need to do. If you still don’t see the SpamSieve commands in the Message menu after relaunching Mail, try restarting your Mac. There may also be errors reported in the Console that point to the source of the problem.

In rare cases, Mail may be set not to load plug-ins and “stuck” so that this setting cannot be changed. To fix this, open the Terminal application and enter these commands:

cd ~/Library/Containers/com.apple.mail/Data/Library/Preferences/
/usr/libexec/PlistBuddy com.apple.mail.plist -c 'Add EnableBundles bool YES'
killall -SIGTERM cfprefsd
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