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7.1.7   Checking the Outlook 2011 Setup

  1. Make sure that Outlook has Automation access to control SpamSieve (if you are using macOS 10.14 or later).
  2. Choose Install Outlook Scripts from the SpamSieve menu.
  3. Choose Junk E-mail protection… from Outlook’s Tools menu and make sure it’s set to None.
  4. Choose Mailing List Manager… from Outlook’s Tools menu. If there are any rules, for each rule click on the Advanced tab and make sure that Do not apply rules to list messages is unchecked. (If you continue to experience problems, try unchecking each rule itself, to disable it.)
  5. Choose Rules… from Outlook’s Tools menu and make sure that you’ve created two SpamSieve rules, as shown in the Setting Up Outlook 2011 section:
    1. Make sure that the rules are of the proper type. That is, if you have a POP mail account, you need two POP rules; if you have an IMAP account, you need two IMAP rules.
    2. Make sure that the SpamSieve - Move Messages rule says “If any conditions” rather than “If all conditions.”
    3. Make sure that the SpamSieve rules are at the top of the list.
    4. Make sure that the SpamSieve - Set Category rule is above the SpamSieve - Move Messages rule.
    5. Make sure both SpamSieve rules have check marks next to their names, indicating that they are enabled.
    6. Make sure there are no other rules that move messages to the Junk E-mail folder.
  6. Choose Accounts… from Outlook’s Tools menu. If you have any IMAP accounts, click the Advanced… button, then click the Folders tab, and make sure that it’s set to Move deleted message to this folder. Otherwise, the caught spams may still appear on your iPhone.
  7. Choose Preferences… from the Outlook menu and click on Reading. Make sure that Hide IMAP messages marked for deletion is checked. This will ensure that you do not see spam messages that were caught on another computer.

To test that the rules work:

  1. Select a spam message in Outlook.
  2. Choose SpamSieve - Train as Spam from the Scripts menu to tell SpamSieve that it is spam.
  3. Remove the categories of the message (using Message ‣ Categorize ‣ Clear All).
  4. Drag the message back to your inbox and select it there.
  5. Choose Rules ‣ Apply ‣ SpamSieve - Set Category from the Message menu.

If the message’s category was changed to Junk after Step 5, the rule worked. SpamSieve will be able to catch other messages like this if it’s properly configured and trained.

If the message’s category did not change to Junk, there is some other problem with Outlook or SpamSieve. Please contact technical support and explain what happened when you followed these instructions.

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