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- Apple Mail
- Make sure that you have installed
SpamSieve’s Apple Mail plug-in.
- Make sure that you’ve disabled Mail’s built-in junk mail filter.
- Make sure that the only spam/junk rule that you have in Mail’s
preferences is SpamSieve.
- The name of the SpamSieve rule in Apple Mail must begin with
“SpamSieve”. Make sure that there are no leading spaces in the
name. If the rule name does not begin with “SpamSieve”, Mail
will move every message to the Spam mailbox without even
showing the messages to SpamSieve.
- Entourage
- Make sure that you’ve disabled Entourage’s built-in Junk Mail Filter.
- Make sure that the SpamSieve rule in Entourage are setup
exactly as shown.
- Make sure that the only spam/junk rules that you have in the
Rules window are the two SpamSieve rules.
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