8.3   Why is every message going to the Spam mailbox?

Apple Mail

1. Make sure that you have installed SpamSieve’s Apple Mail plug-in.
2. Make sure that you’ve disabled Mail’s built-in junk mail filter.
3. Make sure that the only spam/junk rule that you have in Mail’s preferences is SpamSieve.
4. The name of the SpamSieve rule in Apple Mail must begin with “SpamSieve”. Make sure that there are no leading spaces in the name. If the rule name does not begin with “SpamSieve”, Mail will move every message to the Spam mailbox without even showing the messages to SpamSieve.

Entourage

1. Make sure that you’ve disabled Entourage’s built-in Junk Mail Filter.
2. Make sure that the SpamSieve rule in Entourage are setup exactly as shown.
3. Make sure that the only spam/junk rules that you have in the Rules window are the two SpamSieve rules.