7   Frequently Asked Questions

• 7.1   Why is SpamSieve not catching my spam?
• 7.2   Why is every message going to the Spam mailbox?
• 7.3   What information should I include when I report a problem?
• 7.4   How can I copy my training data to another machine?
• 7.5   Why doesn’t my serial number work?
• 7.6   How can I hide SpamSieve’s Dock icon?
• 7.7   Can I use SpamSieve with more than one mail program at a time?
• 7.8   Why doesn’t SpamSieve launch when I open my mail program?
• 7.9   How can I use SpamSieve with AOL?
• 7.10   How does SpamSieve compare with Eudora’s SpamWatch?
• 7.11   Why don’t I see the Junk command in Eudora’s Message menu?
• 7.12   Where can I download the older Mac OS 9 version?
• 7.13   Can I delete spam messages after training SpamSieve with them?
• 7.14   What is the difference between Train Spam and Move If Spam?