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7.13.1   Why does the “Junk” mailbox appear in Apple Mail?

The Junk Mailbox

SpamSieve itself normally puts spam messages in the Spam mailbox, unless you’ve changed this as described in Changing the Name of the Spam Mailbox. The Setting Up Apple Mail instructions have you turn off Mail’s built-in junk mail filter, so it will not put messages in the Junk mailbox. However, it is normal for Mail to still show the Junk mailbox. Any messages in that mailbox were probably moved there by a spam filter running on your mail server. Please see the How should I configure the junk filter on my mail server? section for more information about this.

The Junk Bar and Messages Marked as Junk

It is normal for Mail to show a brown bar above some messages that SpamSieve or a server filter classified as spam. SpamSieve marks the messages as junk to protect you from Web bugs. Do not click the Not Junk button. If the message is not spam, you should instead choose SpamSieve - Train as Good from the Message menu.

apple mail junk bar

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Consolidating Spam Under the Special Junk Mailbox

If you have multiple active server junk filters, as well as SpamSieve, you will have multiple Spam/Junk mailboxes in Mail. You may wish to consolidate them so that all of the spam messages are shown in Mail’s special Junk mailbox. The messages will still be stored under their respective accounts, but there will be less visual clutter.

  1. This setup requires Mac OS X 10.9 or later. It will only work if Mail is showing the special Junk mailbox at the top of the mailbox list. If the Junk mailbox is not visible, you can get Mail to show it (without enabling Mail’s built-in junk mail filter) by following the instructions in Automatically Deleting Old Spam Messages.
  2. For each account, select the mailbox that the server junk filter is using and choose Mailbox ‣ Use This Mailbox As ‣ Junk Mailbox. This will make Mail show it under the special Junk mailbox.
  3. Change the SpamSieve rule to move messages to the special Junk mailbox rather than the Spam mailbox.
  4. Choose SpamSieve - Change Settings from Mail’s Message menu and, when prompted, enter Junk as the name of the mailbox for trained spam messages.
  5. Delete any Spam/Junk mailboxes that are no longer in use.
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