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7.2.7   Sending in Apple Mail Rules

If there is a problem setting up your rules in Mail, or if the rules don’t work as you expect, please send in the rules file(s).

  1. From SpamSieve’s Help menu, choose Save Diagnostic Report… at the bottom. (If you can’t access the Help menu because the Dock icon is hidden, click this link to save a diagnostic report. If you can’t launch SpamSieve to access its Help menu, see below.)
  2. Choose a location such as your desktop and click Save. Saving the report may take a minute or so.
  3. Create an e-mail to spamsieve@c-command.com and drag the Diagnostic Report.tbz file into the e-mail message to include it as an attachment/enclosure.

If you can’t launch SpamSieve, you can access the rules files directly, rather than using the automated diagnostic reporter:

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