7.2.7   Sending in Apple Mail Rules

If there is a problem setting up your rules in Mail, or if the rules don’t work as you expect, please send in the rules file(s).

1. From SpamSieve’s Help menu, choose Save Diagnostic Report… at the bottom. (If you can’t access the Help menu because the Dock icon is hidden, click this link to save a diagnostic report. If you can’t launch SpamSieve to access its Help menu, see below.)
2. Choose a location such as your desktop and click Save. Saving the report may take a minute or so.
3. Create an e-mail to spamsieve@c-command.com and drag the Diagnostic Report.tbz file into the e-mail message to include it as an attachment/enclosure.

If you can’t launch SpamSieve, you can access the rules files directly, rather than using the automated diagnostic reporter, On macOS 13, the files are stored at:

/Users/<username>/Library/Containers/com.apple.mail/Data/Library/Mail/V10/MailData/RulesActiveState.plist
/Users/<username>/Library/Containers/com.apple.mail/Data/Library/Mail/V10/MailData/SyncedRules.plist
/Users/<username>/Library/Containers/com.apple.mail/Data/Library/Mail/V10/MailData/UnsyncedRules.plist

1. Click on the Finder in the Dock.
2. Click on the Go menu at the top of the screen, hold down the Option key, and then choose Library.
3. Open the Containers folder, then com.apple.mail, then Data, then Library, then Mail, then V9, then MailData to find the RulesActiveState.plist, SyncedRules.plist, and UnsyncedRules.plist files.
   • On macOS 12, the MailData folder is inside of the V9 folder rather than V10.
   • On macOS 11, the MailData folder is inside of the V8 folder rather than V10.
   • On macOS 10.15, the MailData folder is inside of the V7 folder rather than V10.
   • On macOS 10.14, the MailData folder is inside of the V6 folder rather than V10.
   • On macOS 10.13, the MailData folder is inside of the V5 folder rather than V10.
   • On macOS 10.12, the MailData folder is inside of the V4 folder rather than V10.
   • On macOS 10.11, the MailData folder is inside of the V3 folder rather than V10.
   • On macOS 10.7 through 10.10, the MailData folder is inside of the V2 folder rather than V10.