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Thread: Multiple Computers Duplicate Messages

  1. #1

    Default Multiple Computers Duplicate Messages

    I have Spam Sieve running on a desktop that is always on but I primarily use a laptop or phone as my daily device. On the desktop Spam Sieve acts as it should. I have it filter the spam to a folder in my iCloud email account so I can check it from any device. On my laptop I can see the spam folder with all the messages in it but will also get duplicates of the same messages in my inbox as well. What am I doing wrong?

  2. #2

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    Quote Originally Posted by wagners View Post
    I have Spam Sieve running on a desktop that is always on but I primarily use a laptop or phone as my daily device.
    Is SpamSieve installed on the laptop as well? If so, is it running at the same time on both Macs, or do you shut down one when you use the other?

    Quote Originally Posted by wagners View Post
    On the desktop Spam Sieve acts as it should. I have it filter the spam to a folder in my iCloud email account so I can check it from any device. On my laptop I can see the spam folder with all the messages in it but will also get duplicates of the same messages in my inbox as well. What am I doing wrong?
    Are you using more than one mail account, or only the iCloud one?

  3. #3

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    Quote Originally Posted by Michael Tsai View Post
    Is SpamSieve installed on the laptop as well? If so, is it running at the same time on both Macs, or do you shut down one when you use the other?
    No. I only have it running on my desktop. Should I have it running on both? I have used the desktop because it has my wife’s email setup on there too so we can filter both our accounts.

    Quote Originally Posted by Michael Tsai View Post
    Are you using more than one mail account, or only the iCloud one?
    I have 4-5 accounts setup. I just use the iCloud one to put my spam from all my accounts in a place I can access easily but I’m open to better options. My wife doesn’t like to check her spam folder ;). This allows me to check it without being in her email.

  4. #4

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    Quote Originally Posted by wagners View Post
    No. I only have it running on my desktop. Should I have it running on both?
    No, that’s fine. I’m just trying to understand how you have it set up.

    Quote Originally Posted by wagners View Post
    On my laptop I can see the spam folder with all the messages in it but will also get duplicates of the same messages in my inbox as well.
    Are you saying that you can have the two Macs open side-by-side and they show different messages in the inbox? Which mail program are you using? Please make sure that all the accounts are configured in it as IMAP (or Exchange) rather than POP. POP will download all the new messages to the inbox even if another Mac has already moved them to the Spam mailbox.

  5. #5

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    Quote Originally Posted by Michael Tsai View Post
    No, that’s fine. I’m just trying to understand how you have it set up.



    Are you saying that you can have the two Macs open side-by-side and they show different messages in the inbox? Which mail program are you using? Please make sure that all the accounts are configured in it as IMAP (or Exchange) rather than POP. POP will download all the new messages to the inbox even if another Mac has already moved them to the Spam mailbox.
    That is correct. My desktop mac only shows my spam messages in the spam folder. My laptop shows those messages in the spam folder but they also still hit my inbox. I am using Apple Mail on Mojave. All of the accounts are either IMAP or Exchange.

  6. #6

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    Quote Originally Posted by wagners View Post
    That is correct. My desktop mac only shows my spam messages in the spam folder. My laptop shows those messages in the spam folder but they also still hit my inbox. I am using Apple Mail on Mojave. All of the accounts are either IMAP or Exchange.
    Are you able to log into Webmail and see whether it shows the spam messages in both places?

  7. #7

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    Quote Originally Posted by Michael Tsai View Post
    Are you able to log into Webmail and see whether it shows the spam messages in both places?
    Yes. I logged into webmail and I see the message in both places.

  8. #8

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    Quote Originally Posted by wagners View Post
    Yes. I logged into webmail and I see the message in both places.
    It sounds like the issue is that the desktop is not properly syncing it changes back to the mail server. Or perhaps the Webmail and other Mac are showing messages that have been deleted but not yet expunged. Are you also seeing iCloud spam message copies in the inbox, or only from the other accounts?

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