Been a SpamSieve user for long, long time. Yesterday reformatted MBP with Mountain Lion and installed everything from scratch. Using Apple Mail with three accounts: Exchange, Gmail, and .Mac/MobileMe/iCloud.
Ran a (non-SpamSieve) rule against all mail. All messages were processed by SpamSieve and several hundred (335 to be exact) were moved to the “Spam” mailbox on my computer.
Went through the list and selected most of the messages (cause they were ‘good’) and selected the Message --> SpamSieve - Train as Good menu option. They were added to the log as “Trained: Good (Manual)”, but did not move back to their original location.
I did not try to move any training to the new machine from backup. Checked both the rule as well as the mailbox name (“Spam”) and both look good.
Mountain Lion 10.8.2, Apple Mail 6.1.1498, and SpamSieve 2.9.5
Thanks. I think I know what’s causing this—I’m guessing that the problem is restricted to messages whose recipient addresses don’t match any of your account addresses. Please contact me via e-mail, and I’ll send you a beta version of SpamSieve to work around this problem.
(Also, in case anyone is finding this thread by search, I think it actually says “An error of type 8 occurred.”)
I did this at the end of creating a rule, so it did seem to apply to the selected mailbox for only the rule that I created. But perhaps not.
Got it.
Everything seemed correct here. Still not moving messages back to the Inbox. Could be the address thing you mentioned later in the thread. (There’s a discrepancy between my e-mail account address and the actual address I receive e-mail on.) Got the “type 8” error, so it is probably the e-mail address issue.
Mine neither
Since installing on a new laptop my messages also don’t move back to the inbox after clicking “Train as Good”
I’ve updated the settings under Message-Spamsieve-Change Settings
I’m running into the same problem as everyone else, but it’s happening with both Train as Good and Train as Spam. Pressing either does not move the messages to their expected folder. I’m running Mountain Lion 10.8.2 and SpamSieve 2.9.5. I’ve checked the SpamSieve log and it’s not showing any sort of entries from my manual ‘Mark as Spam’ attempts.
I found a applescript from snowleopard here on the forums and that moved the messages just fine.
Me too…
Sadly, I’m suffering from the same thing. For some reason SpamSieve insists on sending messages from my other half to the spam box. Doesn’t go down well when she sees what’s happened!
Hope you’ll be able to fix it soon. Thanks for the good work.
Probably in December. However, there’s always the possibility that you’re seeing a different problem with the same apparent symptoms. So that’s why I recommend that everyone who is seeing this issue try the beta to make sure that it fixes it for them.
Michael,
Thank You for the beta version. It does indeed move mail from the Spam folder to the inbox when I “Train As Good”.
FYI, it does not necessarily move the mail to the proper inbox.
For example, my Inbox is set up with a Gmail acct, a Yahoo acct, and 5 pop accts. in that order. Today I found a good email to one of my POP accts in the Spam folder. I trained it as good, it disappeared from the Spam folder and showed up in the Gmail folder of my Inbox. I’m not sure, but I thought that in older versions, everything went back to it’s associated folder inbox.
I had thought that might have happened shortly after I installed the beta, but I passed it off as an error on my part, with a mental note to watch for it next time. Sure enough, it did.
Perhaps it sent the good mail to the first folder in the list? I’ll make a mental note pay closer attention to this next time if this is a concern on your part.