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Type: Posts; User: Michael Tsai

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    SpamSieve identifies the spam messages, but the...

    SpamSieve identifies the spam messages, but the moving part is handled by Mail itself. Unfortunately, there seems to be a bug in the Catalina version of Mail (only affecting certain customers) where...
  2. Yes. Please also see my reply in the other thread...

    Yes. Please also see my reply in the other thread.
  3. Right, EagleFiler’s duplicate checking...

    Right, EagleFiler’s duplicate checking works for all cases except if you manually save a file into its folder.



    That sounds like a good idea. Importing via AppleScript honors the setting for...
  4. Currently, it works like this by design. You can...

    Currently, it works like this by design. You can see the contents of nested folders by:


    Clicking to select them. For example, you can hold down the Command key and click to multi-select a...
  5. Please see Delete the DataVaults Folder...

    Please see Delete the DataVaults Folder.
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    Sticky: DropDMG 3.5.9

    The following was posted on the DropDMG blog:

    Version 3.5.9 of DropDMG is now available.

    DropDMG makes it easy to create a professional disk image for your app. Disk images pack entire folders...
  7. If the changed files on your Mac are not getting...

    If the changed files on your Mac are not getting uploaded to Dropbox, that sounds like a question for Dropbox.



    Each EagleFiler library has a Files folder within the library folder. Normally,...
  8. There are many different ways of getting files...

    There are many different ways of getting files into Readdle Documents. I think if you use Connect to Mac it will copy the files that you select to the iPhone, but it doesn’t automatically update them...
  9. Please note that there is a separate setting...

    Please note that there is a separate setting that controls where trained messages go vs. the incoming ones that are automatically caught.
  10. Sorry for the delayed reply. Just to confirm, you...

    Sorry for the delayed reply. Just to confirm, you are using the “SpamSieve - Train as Spam” command, not “Mark as Spam,” right? The reason I ask is that, as you say, the log is showing no messages...
  11. If you are not seeing any new entries in the log...

    If you are not seeing any new entries in the log, that means that Airmail is not sending the messages to SpamSieve for analysis (rather than that SpamSieve is thinking that the spam messages are...
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    You can use the Change Settings command to tell...

    You can use the Change Settings command to tell SpamSieve not to ask Mail to move the messages when training. Then there should be no issue with giving the feedback that you need to. (After that, you...
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    Option-dragging to copy (and regular dragging) do...

    Option-dragging to copy (and regular dragging) do not involve SpamSieve at all, so this sounds like an issue with Mail on your Mac or the mail server. We’ve heard of lots of problems with Mail in...
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    They’re probably going to the inbox of a disabled...

    They’re probably going to the inbox of a disabled account, due to bug in Catalina. Please see this page, and in particular #3.
  15. Please see “Ask Mail to Reset the DataVaults” and...

    Please see “Ask Mail to Reset the DataVaults” and (if necessary) “Delete the DataVaults Folder” on this page.
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    A few more people have reported this, but I’ve...

    A few more people have reported this, but I’ve not been able to reproduce, nor heard anything back from Apple. It still seems to only affect a fraction of a percent of people overall. I’m tracking...
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    OK, please send in a diagnostic report...

    OK, please send in a diagnostic report, and I’ll take a closer look.
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    Understood, thanks.

    Understood, thanks.
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    If you are referring to a .skim file, that’s a...

    If you are referring to a .skim file, that’s a custom file format. EagleFiler displays it using the Quick Look plug-in provided by Skim, which is why it doesn’t support highlighting. It’s possible...
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    No problem—I’m happy that you’re excited about...

    No problem—I’m happy that you’re excited about it. :-)
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    Is her mail account in Apple Mail alongside your...

    Is her mail account in Apple Mail alongside your mail account? Or is it in a separate macOS user account? Either way, you should probably start by checking the setup of whichever mail client she’s...
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    It’s probably not a good idea...

    It’s probably not a good idea to give you a date. But I’m working on it.
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    Currently, EagleFiler does search the Skim notes,...

    Currently, EagleFiler does search the Skim notes, i.e. it will find PDF files that contain your search query in the annotations even if it doesn’t appear in the text of the PDF itself. However, you...
  24. Currently, the EagleFiler Import share extension...

    Currently, the EagleFiler Import share extension is intended for importing files and URLs. To import the selected text you can use the EagleFiler: Import service, which can be in that same contextual...
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    SpamSieve is compatible with macOS 10.15, and...

    SpamSieve is compatible with macOS 10.15, and already there are almost as many customers using it with 10.15 as with 10.14. What seems to be the issue? Are you having trouble with installation or...
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