8   Frequently Asked Questions

• 8.1   Why is SpamSieve not catching my spam?
• 8.2   How do I make SpamSieve catch spams sent from my own address?
• 8.3   Why is every message going to the Spam mailbox?
• 8.4   What information should I include when I report a problem?
• 8.5   How can I copy my training data to another machine?
• 8.6   Can I delete spam messages that are in the spam folder?
• 8.7   Why doesn’t my serial number work?
• 8.8   How can I hide SpamSieve’s Dock icon?
• 8.9   Can I use SpamSieve with more than one mail program at a time?
• 8.10   Why doesn’t SpamSieve launch when I open my mail program?
• 8.11   Why does the Spam mailbox appear empty when there’s a number beside it?
• 8.12   Why does SpamSieve need to access my contacts?