3.5.5   Eudora Limitations

The following limitations are due to problems with Eudora’s “notification” interface. Because of these limitations it is recommended that you use Eudora 6 and the SpamSieve Eudora Plug-In, as described in the Eudora 6 section. The plug-in avoids these limitations.

• Eudora gives messages to SpamSieve after all the other filters have run. It is not possible to change this ordering.
• SpamSieve cannot filter messages that are moved by other filters. For instance, if you have a filter that moves incoming messages from Steve Jobs to a separate mailbox, SpamSieve will not mark any of those messages as spam, even if a spammer pretends to be Jobs. This limitation applies to both automatic filtering of incoming mail and manual filtering of selected messages.
• Sometimes the wrong message is marked. That is, SpamSieve may decide that message A is spam and ask Eudora to mark it with a red “X”; in rare circumstances, Eudora will instead mark some other message B with the “X.” You can tell if this has happened by comparing SpamSieve’s log to the way the messages are marked in Eudora. This problem seems to occur when the In mailbox is sorted.
• Sometimes SpamSieve never sees a message that should have been filtered. You can tell if this has happened by the absence of that message in the log. It may help to remove any “notify user” filter action that you have set up.
• Sometimes SpamSieve determines that a message is good or spam, but Eudora does not mark it at all. You can tell if this has happened by comparing SpamSieve’s log to the way the messages are marked in Eudora.
• SpamSieve cannot add or filter messages that are stored in the Trash mailbox or in mailbox files outside the Mail Folder folder in the Eudora Folder. Note that this includes all IMAP messages. To access these messages, first move them to a non-trash mailbox file that is stored inside the Mail Folder folder.
• If you manually apply filters while Eudora is in the process of downloading mail, Eudora will show the SpamSieve dialog box twice. If this happens, just choose Skip the second time.
• Sometimes Eudora erroneously shows the SpamSieve dialog when you check for new mail.
• Sometimes after a long delay in talking to the mail server, Eudora stops notifying SpamSieve when it receives new messages. You can work around this by quitting and re-launching the SpamSieve Eudora Helper.