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2.4   Uninstalling SpamSieve

Please Contact Us

If you are considering uninstalling SpamSieve because you’re having trouble using it or it doesn’t seem to meet your needs, please contact us at spamsieve@c-command.com. We’re happy to help get you up and running and always looking for suggestions for how to improve SpamSieve.

Temporarily Disabling SpamSieve

To temporarily disable SpamSieve, you can just uncheck the SpamSieve rule(s) that you created in your mail program. This is a quick way to turn it off if you don’t want your mail to be filtered for a while. For example, it can be helpful to turn off spam filtering while you are troubleshooting your other mail rules.

Removing SpamSieve’s Application Files

To completely uninstall SpamSieve, first quit your mail program and SpamSieve. Then delete the SpamSieve application file in your Applications folder.

Additionally, follow the instructions below that are specific to your mail program:

Apple Mail

  1. Make sure that you’ve deleted the SpamSieve rule in Mail’s preferences (described in Setting Up Apple Mail).

  2. Quit Apple Mail.

  3. Delete these files:

    /Users/<username>/Library/Mail/Bundles/SpamSieve.mailbundle
    /Users/<username>/Library/Mail/SpamSieve/
    /Users/<username>/Library/LaunchAgents/com.c-command.SpamSieve.LaunchAgent.plist
    

    See the How can I open the Library folder? section for how to get to these files. After opening the Library folder, drag the three items above to the trash. If you do not do this, Mail will report an error saying that it could not find SpamSieve.

  4. You can optionally re-enable Apple Mail’s built-in junk mail filter from the Junk Mail tab of its Preferences window.

Airmail

Uncheck the Enabled checkbox (described in Setting Up Airmail).

GyazMail

Delete the SpamSieve rule (described in Setting Up GyazMail).

MailMate

Uncheck SpamSieve (described in Setting Up MailMate).

Mailsmith

Uncheck Use SpamSieve (described in Setting Up Mailsmith).

Outlook

Delete the SpamSieve script files that are located in the Outlook Script Menu Items folder inside Microsoft User Data (which is probably in your Documents folder).

Additional scripts are located in the folder:

/Users/<username>/Library/Application Support/Microsoft/Office/Outlook Script Menu Items/

See the How can I open the Library folder? section for how to get to this folder.

Postbox

Choose Add-ons from Postbox’s Tools menu. Click the remove button next to SpamSieve Postbox Plug-in.

PowerMail

Go to the Spam filter assistant (described in Setting Up PowerMail).

Removing SpamSieve’s Data Files

You can optionally delete SpamSieve’s data files, which are stored at:

/Users/<username>/Library/Application Support/SpamSieve
/Users/<username>/Library/Preferences/com.c-command.SpamSieve.plist
/Users/<username>/Library/Logs/SpamSieve/

See the How can I open the Library folder? section. If you delete these files, you will have to re-train SpamSieve if you reinstall it.

Legacy Mail Programs

These are the files to remove for other mail programs:

Emailer

The scripts are located in Emailer’s AppleScripts folder (next to the Emailer application).

Entourage

The scripts are located in the Entourage Script Menu Items folder inside Microsoft User Data (which is probably in your Documents folder). Go to Entourage’s Tools menu and select Junk E-mail Protection… (or Junk Mail Filter in Entourage v.X) and re-enable Entourage’s junk mail filter.

Eudora 6

The plug-in is located at:

/Users/<username>/Library/Application Support/Eudora/PlugIns/SpamSieve Eudora Plug-In

After uninstalling the SpamSieve plug-in, you can re-enable Eudora’s own junk mail support. Control-click on Eudora, choose Show Package Contents, and move the files between the PlugIns and PlugIns Disabled folders.

Eudora 5

Delete the SpamSieve Eudora Helper file and also run the Uninstall Eudora Helper program that came with SpamSieve. (To access the uninstaller, choose Show Other Scripts from the SpamSieve menu.)

Outlook Express

The scripts are located in the Script Menu Items folder inside Microsoft User Data (which is probably in your Documents folder).

Thunderbird

Choose Add-ons (Extensions if you have Thunderbird 1.5) from Thunderbird’s Tools menu. Select SpamSieve Thunderbird Plug-in in the list. Click the Uninstall button.

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