Previous Next  Up  Table of Contents  SpamSieve Home

7.2.2   Sending in the SpamSieve Log File

SpamSieve’s log file contains information about the incoming messages that it has processed as well as the messages that you’ve trained it with. If SpamSieve is not behaving the way that you expect, the log file can help pinpoint the source of the problem. The log file is stored at:

/Users/<username>/Library/Logs/SpamSieve/SpamSieve Log.log

You cannot find the log file by searching your Mac because Spotlight does not index the folder the contains it. Instead, you can find the log file by following the instructions below:

To send in the log file:

  1. Open your Library folder, as described in How can I open the Library folder?.

  2. Inside the Library folder, open the Logs folder.

  3. Inside the Logs folder, open the SpamSieve folder.

  4. Inside the SpamSieve folder, find the SpamSieve Log.log file.

    Note: In most cases, you can ignore old, dated log files, whose names end with .log.bz2. Just send the SpamSieve Log.log file.

  5. Drag the SpamSieve Log.log file into the message window in your e-mail program to attach it to your message. The file should be included as an attachment/enclosure, not as text in the body of the message.

Previous Next  Up  Table of Contents  SpamSieve Home