SpamSieve Support
Technical Support
- Please use the Software Update command in the SpamSieve menu to make sure that you are using version 2.8.3. It is fully compatible with Mac OS X 10.4.11, 10.5.8, and 10.6.4.
- Are lots of spam messages (or more than before) ending up in your inbox? Even if SpamSieve is catching some of your spam, there’s a good chance that there’s a setup problem. Just fix your settings and the accuracy will return to normal.
- Have you checked the list of frequently asked questions and the SpamSieve blog archive?
- If your question is not answered above, please gather the proper background information and send an e-mail to spamsieve@c-command.com. Please do not forward spam messages to this address; instead, send the contents of the “False Negatives” folder along with SpamSieve’s log file.
Feature Requests
We’d like to hear your suggestions for making SpamSieve better. Please send them to spamsieve@c-command.com.
Forum
The SpamSieve forum is the place to talk with other SpamSieve users, share tips and tricks, and ask questions. To keep up with the latest posts, you can sign up for the SpamSieve forum RSS feed, or to a single feed for all the forums.
News
The SpamSieve RSS feed contains update notices and other SpamSieve news. (The C-Command RSS Feed includes news for all the products.) You can follow SpamSieve on Twitter. You can also subscribe to the SpamSieve-News mailing list. The traffic on this list is very low, only one message per new version of SpamSieve.
Scripts
Sample SpamSieve AppleScripts are available, which demonstrate how to access SpamSieve’s rules, corpus, and windows. Additional scripts let you customize the interaction between SpamSieve and Address Book and various e-mail clients.
Older Versions
SpamSieve 2.8.3 requires Mac OS X 10.4, 10.5, or 10.6. If you have Mac OS X 10.3, you can run SpamSieve 2.6.6. If you have Mac OS X 10.2, you can run SpamSieve 2.6.4. Purchasing SpamSieve 2.8.3 will also allow you to run these older versions.