When I enter my serial number in the space provided in the purchase window and click on personalize, a window appears saying that “Incorrect Serial Number”. However, this is the serial number I was given. What am I doing wrong?
castleoaks
When I enter my serial number in the space provided in the purchase window and click on personalize, a window appears saying that “Incorrect Serial Number”. However, this is the serial number I was given. What am I doing wrong?
castleoaks
Here are some possibilities:
‘Serial Number not accepted’
I tried entering the serial number again following your directions. This time it worked.
Thank your for your help.